About Four Seasons Hotel DIFC
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.
Join our Team
- Work with a team that boasts of employee diversity of 36+ nationalities and which is built on mutual respect, collaboration, excellent service.
- Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
- Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.
Responsibilities Bell Attendant will work in coordination with the Concierge, Front Desk and the Guest Experience team to ensure all guest requests are fulfilled in a timely manner. He will also work closely with the Valet parking, Doorman and Limousine drivers to ensure a flawless guest experience.
- Review all materials concerning daily events, i.e., return guests, VIPs and function sheets.
- Escort arriving guests to their room, handling their luggage with care and efficiency and presenting the in-room orientation.
- Handle a guest room change request.
- Assist departing guests with luggage, transportation requirements, etc.
- Store and retrieve guests luggage and belongings.
- Answer telephones, deliver messages, packages, flowers, etc. to their guest rooms.
- Run errands for guests and the concierge staff.
- Help maintain a high standard of cleanliness in the lobby, at the Concierge Desk, the front entrance and the luggage storage areas.
- Call guests by their names and remember return guest's names.
- Project an image of friendliness, professionalism and willingness to provide personalized services to guests.
- Maneuver luggage carts, heavy and awkward crates around the hotel.
- Report deficiencies noted in guest rooms and on guest floors to the Concierge staff.
- Follow-up on missed wake-up calls and any phones off the hooks.
- Perform other tasks or projects as assigned by hotel management and staff.
- Use the hotel computer system and phone system Assists with responsibilities and duties in the absence of Door Attendant.
- Is flexible with schedule as business demands change
- Will have to work over night shifts
- Must maintain professionalism with guests and colleagues alike during all circumstances
Requirements - Previous experience required;
- Excellent communication skills;
- Must be able to maintain order on the front drive;
- Must be able stand for an entire shift; must be able to lift, carry, push and pull up to 50 lbs.
- Requires knowledge of the ability to operate computer equipment.
- Knowledge of international language will be an added advantage
What do we offer Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning & Development Programmes, Vibrant fitness facilities including Swimming Pool and many more.
Learn more about what it is like to work at Four Seasons – visit us:
We look forward to receiving your application!
