Do you want to help build a world-class institution from the region, experience the thrill of being part of a high-growth technology company, and improve people's lives?
There is only one way to build an awesome institution: to attract exceptionally talented people who are aligned with the mission of the organisation and make them partners in success. At Careem, our mission is to simplify & improve the lives of people, initially through solutions that make transportation in the region reliable, and over time, through disruptions in payments and logistics. In the process, we want to build an organisation that inspires and become a world-class institution from the region.
Founded in 2012 by former entrepreneurs and McKinsey alums, Careem is the MENA regions leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in over 50 cities across 11 countries and host over 6million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018. Read more about us and .
ABOUT THE ROLE Supporting our core cities and helping them grow is fundamental at Careem. The purpose of the Product Market Fit (PMF) team is to engage with our markets and ensure the optimization of our rich technology stack. The core mission of the PMF Technical Specialist is to make it happen!
You will serve our markets and make sure they have good knowledge and utlization of our product configuration.
Key responsibilities include: - Actively participate in the development of internal tools to automate and optimise our product configurations.
- Ensuring all city interactions adhere to our internal quality standards and SLA's
- Working collaboratively with other colleagues within the departments to resolve technical issues and agree on any support initiatives
- Identify any issues within current working practices that might impact service delivery
- Identify solutions to ensure continual improvement by continuous assessment, and feeding process and product recommendations to the Product Managers
- building (developing) ad hoc internal tools to support colleagues (using coding)
Requirement Summary:
The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:
- Good technical proficiency, literacy skills and a competent computer user
- Experience of coding using programming languages, such as Java and Ruby on Rails
- Demonstrated experience working with SQL, MySQL is a MUST
- Ability to get hands-on in a complex operational environment
- Ability to manage multiple tasks and work to tight deadlines
- Process orientated, highly analytical and a logical thinker with a good attention to detail
- Ability to effectively trouble shoot problems and work collaboratively within a team environment
- Experience working within the technology industry/start-up environment is highly desirable
- Educated to BS/MS level (or equivalent) within a subject relevant to the position such as computer Science or Engineering
Benefit Summary:
We offer an attractive total compensation package, with emphasis on equity compensation, excellent health benefits and monthly Careem credits. You will have a unique opportunity to join a fast-growing company on the ground floor and shape its direction
