Novotel Dubai Al Barsha stands 41 floors high overlooking the Sheikh Zayed Road and is conveniently located in the center of the city, close to all major business hubs and key leisure attractions. With 465 rooms, it is close to all the city's major business hubs and endless tourist attractions.
Aparthotel Adagio Premium Dubai Al Barsha, in the heart of Dubai's new leisure and business district, offers one to four-bedroom apartments with panoramic views of the city. All 199 apartments feature contemporary design, comfort and convenience, with free Wi-Fi, fully-equipped kitchens and laundry facilities.
Sitting along Sheikh Zayed Road, Ibis Dubai Al Barsha stands 6 floors high and is located in the center of the city across from Dubai Internet City, Knowledge Village, offers 480 rooms.
Contract Job Level
Job Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-09-2018
Skills Level of Education Bachelor / Licence Areas of study IT & Telecommunications Professional experiences 1 to 2 years Languages essential English
Essential and optional requirements Desired candidate should hold a certificate/diploma in Computer Science/ IT with a minimum of 1 year experience as IT Assistant in Hospitality. Must be computer literate with effective communication skills and an excellent command of written and spoken English.
The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the HEARTIST philosophy and AccorHotels values with guests and associates.
· Good interpersonal skills and self-confident
· Guest oriented and service minded, with attention to quality
· PMS System: Opera, POS System: Micros 9700, Micros 3700, BO System: SUN, OASYS, HSIA, Inventory Control System
· Networking and Wireless System
- Excel
- Power Point
- Word
- Micros
Key tasks The primary function of this position is to provide second level support to repair or to determine problems in computer systems and related equipment.
- Provides immediate solutions when possible, furnishes feedback to the users/customer, informs the IT Manager on reoccurring problems and issues that are affecting multiple users, enters resolutions into the tracking system.
- To assist users and guests, advice, handling of incidents/requests for services etc
- To supervise, assist, advice and provide training and coaching of staff and internal customers and system
users to ensure full understanding and commitment to business achievements.
- Conveys the image of the hotel
- Assist to IT Manager in network planning, installation, implementation, maintenance, security, trouble shooting and back-up of systems.
- Monitor and detect malicious intrusions, hacking and other unauthorized access;
At Novotel, we grow faster Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that's the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel's success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand's ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.
