No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

The Presales Engineer will be resbonsible to:

• Provide ELV system consultancy to enterprise level customers
• Identification of most suitable solution and products and complete most optimum economical design meeting the tender requirements and site conditions.
• Preparation of complete detailed technical proposal includes design schematic drawings/ system architecture, compliance.
• Attend client meetings for technical clarifications / technical presentation.
• Strong liaison and negotiation skills with client, vendors and partner.

Financial:

• Take lead on ELV system practice & support the sales team to provide price optimized solutions and in support of Pre-sales activities that will help them achieving order booking target ELV system.
• Through efficient design and engineering support the sales team to have better intake and improve conversion rate lead qualification.

Market:

• Prepare product and solution matrix, enhance our product portfolio by introducing new products and solutions.
• Maintain relationship with AFT business partners, supplier and vendors.
• Identify certification gap to maintain our partnership level with principles.

Business Excellence:

• Ensure that sales, commercial and service teams receive presales support as they request. Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from design to delivery.
• Architect a comprehensive solution with right mix of products & technologies from our portfolio to meet the requirements of RFP / tender.

Role Based:

• Guide the sales team and other teams on the technological advancement. Conduct quarterly training for Sales team on technology enhancement.

The Presales Engineer will report to the Head of Presales, however, channels exists for direct communication with the General Manager and other members from the senior leadership team at weekly meetings or as and when required.

To be a successful in this role, you should have a bachelor's degree in engineering specialised in information technology / computer science / electronics / electrical / telecommunication or related disciplines. Masters in Business Administration is a plus. Minimum of 5+ years experience as a Presales Engineer of ELV solutions responsible for design, estimation, technical proposals, presales, commissioning of ELV, structured cabling, security & communication products. Prior experience in pre-sales activities of ELV Systems including CCTV, access control, intrusion detection, intercom, GRMS, structured cabling etc. Experience and knowledge of other ELV and IT solutions will be an added advantage. Industry certification from manufacturer is an asset. Product Knowledge for all major vendor (PELCO, Samsung, HIKVision, Milestone, Gallagher, LENEL, Systimax, Leviton, Excel,) is preferred. Should be able to understand the drawings, specifications of the low current systems provided by the client. Applies complex design principles and methodology to ensure cost-effective and optimal use of resources and technology.Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative oriented environment. Contributes information to market strategy by monitoring competitive products and reactions from accounts.

The Presales Engineer will have to demonstrate excellent leadership qualities, be customer focused and be able to handle multiple and often conflicting priorities. A demonstrated commitment to high professional ethical standards in a diverse workplace. Ability to challenge and debate issues of importance to the organization. It is essential the incumbent should have excellent interpersonal skills and a collaborative management style. Excels at operating in a fast pace, community environment. Have the ability to look at situations from several points of view. Delegate responsibilities effectively. Excellent problem analytical skills and problem simulation. Should have a high comfort level working in a diverse environment. Open to direction and collaborative work style and commitment to get the job done. Manage cross-functional relationships effectively. Strong verbal and writing skills, with regards to contractual communication. People management skills & problem solving skills. Excellent managerial & administrative skills however at the same time hands on with day to day business operations. Detail oriented and good reporting skills. Establish clear lines of communication both internally & externally. Strong commercial expertise in driving business results.

REF: RV

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