Emagine Solutions are currently working on a large project with a Leading Player in Luxury Fashion. By fusing together innovation, customer insight, customer experience and Technology the projects aim is to create a truly unique Retail experience in store and DISRUPT the UAE/ Dubai Retail Market.
My client is looking to add a Retail Operations Manager who will work with the leadership team to advise on new retail processes and policies as a result of the implementation of new in-store digital concepts. Positioned as the Subject Matter Expert to their clients, you will be responsible for analyzing existing retail processes, policies and procedures, for outlining the impact of the newly developed in-store technology including overseeing end to end in-store system testing which will ensure a smooth transition of the overall store retail operations and people.
Responsibilities Overview:
Act as the retail operations project lead, with the client and internally with the team (commercial, product, tech, UX & Design, Consumer insights).
Document all existing processes, policies and procedures (PPP) for an existing store.
Analyse the impact on the existing PPPs and identify gaps.
Document the new processes, policies and procedures which will ensure a smooth implementation of the technology both operationally as well as commercially in store.
Produce training materials to be shared with client retail teams. In the absence of client trainers, conduct training of SAs and store staff (i.e. stock controller).
Advise and influence store managers and key senior leaders in store to get buy-in.
Be the ongoing point of contact for client retail team, coordinating issues and concerns to be escalated to the project team for resolution
Key Attributes: The role demands a strong background in retail operations, training, logistics and knowledge of store technologies and systems.
You are passionate about the customer, retail and technology and how future technology trends will impact the consumer experience in store. You are a natural communicator and influencer who is excited to pilot the next big idea in retail technology in the luxury fashion market globally.
Strong understanding of the luxury fashion consumer and independent retail landscape globally.
Have a proven track record in retail operations (8+years) in a global luxury group or luxury fashion retail company.
This includes overall responsibility of retail operations at a group store level.
Excellent oral and verbal presentation skills. Great quality of written output.
Very independent and autonomous and able to navigate through a fast-moving environment with minimum oversight. Self-starter and entrepreneurial mindset.
An accurate, empathetic and driving personality - attention to detail, great communicator written and spoken, problem solver and collaborator across the internal team with a drive to achieve business goals.
This is a truly unique opportunity so please send your CV today for a full and private consultation.
Skills Retail Manager
Retail Operations
Job Details Job Location Dubai, United Arab Emirates
Company Industry Retail/Wholesale
Company Type Employer (Private Sector)
Job Role Management
Employment Type Full Time Employee
Monthly Salary Range $9,000 - $10,000
Number of Vacancies 1
Job Ref.
JB3814623
Preferred Candidate
Career Level Management
Years of Experience Min: 6
Residence Location Bahrain; Kuwait; Oman; Qatar; Saudi Arabia; United Arab Emirates
This job is posted in the following Specialties:
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