Job Description We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Linen Runner you are responsible for daily assigned duties within the linen room as instructed by Superiors while adhering to hotel policies and procedures and your role will include key responsibilities such as:
General Duties and Responsibilities: Pick up of dirty linen from the pantry, deliver dirty linen to the Laundry and collect and distribute clean linen to the pantries in a timely fashion to ensure smooth operation of room cleaning
- Deliver Housekeeping items requested by the guest in a timely fashion in order to guarantee guest satisfaction
- Pick up of guest supplies and water bottles from the stores and place them in Housekeeping and the pantries ensuring that a minimum stock level is maintained
- Arrange linen in pantries as per Housekeeping standards to maintain the quality and cleanliness of the linen
Environment, Health & Safety Responsibilities:
- To maintain compliance with all policies and procedures of EHSMS.
- Identify risks/aspects, implement corrective action and arrange monitoring where required.
- Ensure relevant EHS information is provided and appropriate training is maintained.
- Maintain appropriate records as required for EHSMS.
- Conduct regular section meetings to discuss EHS issues and ensure consultative structure and colleague’s participation.
- Ensure that all reported incidents are investigated and all actions are reported to Department heads to prevent a similar occurrence.
Skills Education, Qualifications & Experiences
You should ideally have a vocational training in Housekeeping with previous experiences in the Housekeeping Department within a hotel. Good command of English along with good interpersonal ability is essential. Computer knowledge is an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required. You are creative and innovative with an eye for detail and esthetic, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Beach Rotana at a glance
