• The position is responsible for creating and implementing training programs and overseeing the development of careers.
• Sets performance metrics, evaluates productivity, and helps employees to create long-term career plans within the company.

Key Responsibility:

• Manage, plan and implement all training activities in the region and UAE, in accordance with the existing policy and best practices, so as to effectively partner in the achievement of sales objectives.
• Initiate and develop new learning & development initiatives for the employees as per the business needs.
• Create, communicate, coordinate and implement the training calendar for the year for all the brands.
• Monitor and guide the training team to improve the conversion percentage for the brands through effective training solutions / methodologies.
• Conduct cost effective training solutions for the employees.
• Acquire product knowledge of the new brands in the portfolio and train the training team accordingly.
• Review the training content prepared by the training for the various brands for training purpose.
• Review the training feedback from the employees and make necessary and relevant changes to enhance the training programs.
• Recommend new learning material and approaches to the training team for training delivery purpose.
• Ensure the best training and development practices are maintained and practiced by the training team.
• Manage training delivery measurement, follow-up and maintain records of the same.
• Design training courses and programs necessary to meet training needs of Apparel as an organization and individuals (multi-cultural mix).
• Implement the training process and training modules.
• Initiate in-store programs, leadership programs to enhance people skills.
• Visiting retail outlets to assess the skills of retail staff ( through mock sessions or observation) and providing feedback.
• Organize mystery shopping through third party.
• Motivate, supervise and guide the team. Responsible for manpower planning of the training department.

REQUIREMENTS

Skills:

• English as a first language.
• Experience in a training role is essential.
• Excellent communications skills to communicate brand & product standards across a variety of nationalities.
• Written skills are required in order to develop the training content further.
• Attention to the smallest details in order to audit stores and operations.

Personal Qualities

• Ability to impart knowledge of our brand and product to others using effective training techniques.
• Strong communication skills (both in person & in writing) when working with individuals from a variety of nationalities.
• Pays great attention to detail.
• Team Player
• Self-starter and self-motivator, driven by results and success - organisation, initiative and decision-making skills essential.
• Passionate about our business
• Advanced inter-personal and relationship building skills.
• Starter - Finisher - will work to get the job done.
• Must have a history of experience in relevant roles.
• Has the ability to multitask and deliver consistently with accuracy in a fast paced environment.
• Must be able to function independently as well as one of the team
• Excellent problem solving skills & take initiative to be productive and efficient

Education:

• Bachelor's degree / Higher diploma / Post graduate

ABOUT THE COMPANY

The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.

Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.