- Company Name: Maternity Store
- Employment Type: Full Time
- Monthly Salary: Unspecified
- Job Role: Sales Executive
- Minimum Work Experience: 2-5 Years
- Minimum Education Level: High-School / Secondary
- Listed By: Employer
- Company Size: 1-10 Employees
- Career Level: Mid-level
Description: A new established large maternity brand fashion store catering the Middle East region is currently looking for a full time Female sales executive with the below qualification and experience to start immediately.
The Sales Executive is responsible for assisting in driving the overall client experience and sales within the store. Demonstrates excellent customer service skills, provides product knowledge to customers and works as part of a team to meet individual and store targets. We work in a unique business with a very special client. Everything we do is for our Mums to be clients to create a great and memorable customer experience.
As part of this job you will:
- Provide outstanding customer service to each customer by providing a friendly environment, which includes greeting, welcoming and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
- Acknowledge, interact and engage with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
- Portray a gracious, friendly, energetic and engaging manner and is at all times respectful and professional at all times.
- Demonstrate highest level of accountability & responsibility, positive attitude and professional appearance and hygiene level at all time.
- Constantly maintain proper dress code including name tag, uniform and associated tablet.
- Perform work accurately & thoroughly. Demonstrate superior product knowledge; accurately describe the features & benefits of all products using the appropriate tools. Excellent understanding of product value and the differences in product range.
- Assist customers in selecting products and provide alternative solutions and advise accordingly.
- Shows patience & courtesy at all times especially to indecisive or hard-to-please customers.
- Takes ownership, solicits and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback.
- Communicate effectively with store management, store team, and external clients in person, through written correspondence and over the phone.
- Complete opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
- Perform register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
- Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, internal and/or external events and holidays.
- Must be comfortable working independently, including working in a single coverage environment
- Achieve high levels of sales performance and results.
- Assist in processing and replenishing merchandise and monitoring floor stock.
- Assists in floor moves, merchandising, display maintenance, and housekeeping of sales floor and stock room. Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
- Operate current company POS systems.
- Accurately operates tablets and POS terminals and collect proper payments and retains proper change and paper work for all transactions.
- Any other tasks as assigned by any member of management.
- Adhere to all company policies & procedures and the lease partner.
- Adhere to attendance and daily time keeping requirements.
- Ability to be on your feet most of the day/mobile or moving on the sales floor or stock room including walking, bending, squatting, kneeling, reaching, twisting, pushing, lifting, pulling and carrying merchandise.
- Support other team members to create a one team spirit behavior and values to help improve each and every day.
Basic Requirements, Qualification and Experience required:
- Full time Female sales with previous retail experience required, fashion apparel experience preferred.
- High School diploma or equivalent required
- Excellent customer service, time management and organizational skills.
- Effective selling skills and techniques.
- Experience in point of sale system, computers & calculators.
- Experience dealing with the public
- Ability to read, write, count and communicate with store staff and customer.
- Embrace new technology & change.
- Self-motivated, independent leader.
- Valid UAE residency visa.
- Readily available to start immediately.