No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Executive Host VIP & Protocol - Luxury Retail Department Store - UAE
Reports to: Floor Manager
Location: Dubai
Band: G
As an Executive Host and leader of the VIP Personal Shopping sector of our luxury retail department store, you will be responsible for the development of our VIP offering, along with maximizing the sales within Private Shopping profitably, and offering the highest standards of service to our VIP clients.
Key responsibilities: - Provide advanced knowledge of products, trends and a professional service to our VIP clients
- Assist our VIP clients with all customer service enquiries
- Build lasting relationships, develop open channels of communication and become a reliable advisor
- Ensure sales targets and customer service KPIs are met
Qualifications Ideally, you will have:
- Black book with a substantial list of clients
- Extensive knowledge of current trends and luxury fashion designers / brands
- Ability to deliver financial targets
- Ability to exceed client expectations
- High level of written and verbal communication skills
We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
