-Have a complete knowledge of all food & Beverage served in the restaurant: the ingredients the preparation, how items are served and with what, know your prices and know the daily specials
? Answer the phone within maximum three rings politely for any orders using a friendly tone
? You are not permitted to give any personal information over the phone e:g phone numbers schedules to anyone except staff members
? Enquire with the kitchen what the daily specials are
? All messages are to be taken on an appropriate note pad and not a scrap piece of paper
? Whilst welcoming the guest, go to the entrance introduce yourself welcome them and escort them to the table
? Never walk too fast, never walk more than three paces in front of the guest.
? Know the total number of guest and escort them to the right table
? Once the guest are seated, hand the menu to them and tell them who the server will be and end with a pleasant note to enjoy their dinner/lunch at the restaurant
? On departure of a guest you must make eye contact with them. Ask them how their evening was and say goodbye
? Reservations: All reservations are to be directly printed on the reservation book and not on a piece of paper
? Check the reservation book for the next meal period
? Notify the supervisor of any parties of more than six people
? Distribute reservations among all servers equally, informing them about all necessary points like bill not to be taken at the table or any other unusual request.
REQUIREMENTS QUALIFICATION : Hotel Management
EXPERIENCE: Minimum 2 to 3 years of experience in restaurants or hotel industry
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
ABOUT THE COMPANY Louzan Fashion is a luxury Ladies Abaya and Sheila brand for the contemporary Arabian lady.
Crafted tailoring that is individual and elegant for everyday, formal and special occasions.
A considered collection of fabrics, stitching and finishes are combined together to deliver truly bespoke fashion that blends edgy styles with traditional cuts.
Starting with a single outlet in Al Ain during 2003, Louzan has now added to its name 16 more outlets spread over Al Ain, Abu Dhabi, Dubai, Muscat, Sohar, Salalah, Doha. The supply of innovative modern designs of Abayas and Sheilas are done at the manufacturing arm (88,000 sqft) of the Group in Al Ain Industrial Area. Other than supplying to the retail outlets the Group also exports to countries across the GCC and Egypt. The Group optimistically contributes to the blooming industry of Abaya and Sheila, and special care is being taken to synchronize the highly creative and experienced team to innovate new distinct designs in each and every product.
