Job description:

»• Good Career Opportunities

»• Good Benefits

»• Great Work Environment

JOB DESCRIPTION » Assist Head of Operations to establish and develop operating policies, systems, processes to accommodate and support the growth of the organization

» Maintain expertise of significant existing and pending laws and codes to ensure full compliance of all applicable requirements, including company’s policies and procedures

» Assist Head of Operations in gathering information on general market trends and activities of competitors

» Prepare annual business, development and marketing plans for each assigned store

» Ensure assigned new/ existing stores are smoothly operated (including manpower/ inventory management, service/ housekeeping standard, equipment maintenance, food display, etc)

» Analyze store performance, problems encountered and resolve any store issues (including complaints)

» In-charge of transfer of document/ reports to and from HQ

» Responsible for instilling all established Standard Operating Procedures ( SOP ) to assigned stores, conduct close supervision on strict compliance and introducing timely correction if any

» Setting sales targets for each assigned store located on regular analysis on sales, spending patterns, traffic, inventory level, etc

» Established operating budget and ensure each store compliance

» Allocate well practiced manpower to support new store’s while ensuring existing store’s capability to run as usual

» Attend monthly meetings to deal with various operation issues for growth sustaincapability

» Work with management team and develop achievable and measurable KPI targets (such as hygiene, sales technique, properties/ product expertise and cash handling) and assess staff at the stores for income adjustment/ career advancement program

» Guide frontline staff in attending to customers feedbacks professionally and resolving customers issues/ complaints diplomatically

» Conduct a biannual/ annual training needs audit with our Trainer for each of the assigned store

» contact with our (Process & System) Auditor and conduct (at least) one/ two quality audit report per year for each of the store

» Ensure staff discipline on punctuality and monitoring of attendance (MC, UL, etc)

» Coordinate with significant in-house departments for executing advertising programs

» Manage timesheet and OT Reports to ensure timely income pay out

» Prepare submission of weekly/ monthly reports

» Any other ad-hoc assignment as assigned

Requirement

» Bachelor degree in Management or Operations is preferred

» At least 3 years of quick service restaurant operations practice, particularly in the following areas: Food planning, food preparation, sanitation, security, company policies & procedures, personnel management, recordkeeping and preparation of reports on operations

» Able to develop solutions and make decisions located on logical assumptions and factual information

» Resilient and able to execute under pressure and lead a motivated team

» Strong communication and written skill in English is preferred

» expertise of computers and working expertise of accounting system in order to fulfil management functions

» Able to work independently and in a team environment

WORK LOCATION

Address Singapore

COMPANY SNAPSHOT

Average Processing Time More Than 2 Weeks

Registration No. 201434605Z

Industry Food & Beverage/Catering/Restaurant

Website http://stuffed.com.sg

Facebook Fan Page https://www.facebook.com/stuffedsg

Company Size 51 - 200 Employees

Working Hours Regular hours, Mondays - Fridays

Dress Code Casual (e.g. T-shirts)

Benefits Miscellaneous allowance

Spoken Language English

COMPANY OVERVIEW At Stuff’d, we specialise in combining wholesome handfuls of the most delicious ingredients in a single wrap. Whether it’s a Turkish Kebab or a Mexican Burrito, each and every wrap is Stuff’d with generous servings of meat and fresh vegetables, intense flavours and a large helping of personality. Our ultimate goal is to deliver hearty and healthy meals to all our customers.

We are expanding! Since our humble beginnings at a small kiosk in City Square Mall, we have grown and will be opening more outlets across the island in 2015. We look forward to having you with us on this journey.

Vision

We will be the place where diners love to eat at, employees enthuse to work at, and investors dream to own.

In the process we aim to establish Stuff’d as the absolute industry leader in fast casual dining as we maintain our principles while we grow.

Mission

Our mission is to deliver exceptionally tasting nourishment for the body and soul.

We look forward to having you with us on this journey.

WHY JOIN US? In striving towards establishing Stuff’d as an industry leader in fast casual dining, we need to bring out the best of each and every employee. We value our employees and believe in engaging and developing them as the company grows

We hope you enjoy your working practice at Stuff’d!

Skills: