National Gallery Singapore is a leading visual arts institution overseeing the largest public collection of modern
art in Singapore and Southeast Asia. Situated at the birthplace of modern Singapore, in the heart of the Civic
District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have
been beautiful y restored and transformed into this exciting 64,000 square metres venue. Reflecting
Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that
creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative
and inclusive society. This is reflected in our collaborative research, education initiatives, long-term and special
exhibitions, and innovative programming. The Gallery also works with international museums such as National
Museum of Modern Art, Tokyo (MOMAT), National Museum of Modern and Contemporary Art, Korea
(MMCA), Centre Pompidou, Musée d'Orsay and Tate Britain to jointly present Southeast Asian art in the global
context, positioning Singapore as a key node in the global visual arts scene.
In 2018, the Gal ery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's
annual global survey of attendance at museums and took the 38th place. It is also the first museum in Asia to
receive the Children in Museums Award by the European Museum Academy and Hands On! International
Association of Children in Museums. It also won the awards for “Best Theme Attraction” at TTG Travel Awards
2017, “Best Attraction Experience”, “Breakthrough Contribution to Tourism” and “Best Customer Service
(Attractions)” at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of
Singapore's tourism landscape. For more information, visit
Visitor Experience Ambassador
This role aspires towards INSPIRING STORIES, CREATING CURIOSITY and A MOVING EXPERIENCE for all our
visitors. Key responsibilities are:
RESPONSIBILITIES - Provide assistance and information to visitors
- Ensure visitors do not tamper with artworks
- Perform sales transactions for gallery admission, events and programs
- Upsel and cross-sell gallery products
- Perform daily opening and closing of counter, including generating and reconciling daily sales reports
- Maintain sufficient level of brochures and general tidiness of the ticketing counter
- Promote gallery exhibitions, events, programs and public docent tours
- Maintain knowledge of promotions and policies regarding payment, exchanges and security practices
- Facilitate group visits, including meet-and-greet
- Pre-print tickets for group visits and ensure efficient ticketing management for schools
- Manage feedback and perform service recovery in accordance to stipulated guidelines
REQUIREMENTS - Minimally 1 year of experience in an established tours, attractions or Hospitality Company with
combined knowledge of inbound tours and ticketing operations strongly preferred
- Ability to work nights, weekends and in accordance to operational schedules when needed
- Good spoken and written English
- IT literate
- Ability to work independently and as a team
- Good interpersonal and communication skills
Interested applicants may send your resume to stating your notice period, work
experience, current and expected remuneration and if you are applying for a full time or part-time position.
All positions are and managed by Gallery's outsourced service partner, Adecco Personnel Pte Ltd.
Learn more...
