Job description: JOB DESCRIPTION JOB SCOPE » Required to be stationed at the Skypark pool gantry to ensure hotel policy of one keycard per guest.
» Welcome and direct hotel guests/ visitors entering the Infinity Pool.
» Ensures that the Infinity Pool is kept clean and well-maintained.
» Interact with and answer hotel guests’ and visitors’ questions to provide for a service-minded practice on the Infinity Pool.
» Be able to lead tours and be conversant during the tours about local points of interest and attractions.
» Process guest’s requests and in the event, if the request is not directly related to his/her area of capacity, the request must be owned and forwarded to the appropriate department.
» Perform activities located on Service Quality Review standards e.g. guests’ keycard policy, towels collection and pool policies
» Works closely with Pools & Recreation Management team and other related departments to ensure guests’ requests are followed through.
» Be conversant with closure operations process during inclement weather conditions.
» Perform any other tasks and responsibilities as and when assigned by Management.
» Be conversant with all facets of the Pools & Recreation operations including fire safety and emergency related procedures.
» Monitor activities in the Infinity Pool and report any suspicious characters, items or/and activities to the Manager.
» Maintains close liaison with all other Departments to have a good knowledge of other Departments’ operational flow, thus ensuring seamless guest practices.
» Be aware of OSHA (Occupational Safety and Health Act) and practice safety guidelines.
» Perform administrative tasks as requested such as filing of reports.
» Contribute ideas to improving the operations of Pools & Recreation.
JOB REQUIREMENTS » Minimum GCE ‘N’ or ‘O’ Levels.
» Prior customer service practice in the same capacity is an advantage.
» Excellent guest relations and communication expertise.
» Candidates must have a good command of spoken and written English is essential.
» Fluent in English and any additional languages is an added advantage.
» Pays attention to details and have strong customer service expertise.
» Able to speak in front of groups.
» Able to work with minimum supervision.
» A team player and takes initiative to assist other Team Members when required.
» Have impeccable follow-through; and “Can Do” attitude and mindset.
» Be willing to work shifts
» Well groomed and professional disposition.
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 200507292R
Industry Hotel/Hospitality
Website http://www.marinabaysands.com
Facebook Fan Page https://www.facebook.com/marinabaysands
Company Size More than 5000 Employees
COMPANY PHOTOS »
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COMPANY OVERVIEW Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime practices. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.
The destination offers a luxury hotel, state-of-the art convention and exhibition facilities, theaters, world-class entertainment and the best shopping and dining in the region. The three hotel towers are crowned by the Sands SkyPark® on the 57th story.
Product & Services
Conveniently located in the heart of the Central Business District and 20 minutes from Changi Airport.
- Hotel: The Marina Bay Sands hotel has three 55-story towers with 2,561 luxury rooms and suites. The three towers are capped by the Sands SkyPark, which offers 360-degree views of Singapore’s skyline. Information technology is home to restaurants, lush gardens, an infinity edged swimming pool and the world’s largest public cantilever housing an observation deck.
- Expo and Conventions: The Sands Expo and Convention Center has 1.3 million square feet of flexible convention and exhibition space. Information technology can host over 45,000 delegates, 2,000 exhibition booths and 250 meeting rooms. Information technology features Southeast Asia’s biggest ballroom, which can accommodate 6,600 people for a banquet, and up to 11,000 for an auditorium-style lecture.
- Shopping: The Shoppes at Marina Bay Sands has 800,000 square feet of retail and dining space. Luxury retailers include Bally, Cartier, CHANEL, Ferragamo, Franck Muller, Gucci, Hermès, Hublot, Hugo Boss, Louis Vuitton, Miu Miu, Omega, Patek Philippe, Prada, Tiffany & Co. and Yves Saint Laurent. New brands include Anne Fontaine, Henry Cotton’s, Leviev, Marisfrolg, Moiselle, Rabeanco, Stefano Ricci, and Wolford.
- Restaurants: Dining at Marina Bay Sands is a gourmet practice with over 50 dining choices. These include celebrity-chef restaurants helmed by Mario Batali, (New York), Daniel Boulud (New York), Wolfgang Puck (Los Angeles), Guy Savoy (Paris), Tetsuya Wakuda (Sydney) and Justin Quek (Singapore). Marina Bay Sands features signature restaurants, modern bistros and a premium food court.
- Entertainment: Marina Bay Sands energizes the entertainment and nightlife scene in Singapore with nightclubs, world-class entertainment, a museum and a casino. The museum, which has a lotus-inspired design, will feature blockbuster exhibitions from around the world. Two state-of-the-art theaters will open with a total of about 4,000 seats. The Broadway hit The Lion King will debut in Sands Theater, with Le Theater presenting shorter-run shows such as concerts, award ceremonies and gala events. The outdoor event plaza along the promenade next to Marina Bay will host audiences for watching events on the bay or on the plaza.
WHY JOIN US? Launch your career in Asia's most spectacular entertainment destination.
For a compensateing career with exceptional benefits, join us!
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