Job description: JOB DESCRIPTION * Assist Front Desk operations during your assigned shift to a consistently high standard
- Manage Guest arrivals and departures, requests, inquiries, and complains promptly and completely
- Ensure that operational challenges and Guest comments/ issues are communicated to the Operations Managers or respective departments
- Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
- Ensure that the Front Desk is sufficiently stocked with everyday essentials (including stationery, copy paper etc.)
- Support in receiving and confirming room reservations
- Provide assistance to the shift team in cashiering-related matters as required to achieve 100% balance of all floats on the shift and report to Operations Manager for any discrepancy
- Undertake additional responsibilities as directed by Management
- Assist in hotel events and marketing procedures
- Lgain and assist in integration of hotel and F&B operations
(Restaurant Front-of-House)
- Manage staffs and ensure a smooth running of restaurant operations
- Plan, execute and communicate all sales promotions and new product information effectively and efficiently.
- to execute assigned tasks including taking customers’ orders, serving of food and drinks, ensuring guests needs are met
- Pro-active in solving customer problems and provide service recovery to customers in various situations.
- Adhere to all food hygiene standard and procedure
- To work together as a team when on the station
- Maintain high cleanliness standards consistently in the team and all over the store in terms of store appearance, merchandise, and equipment
Career Prospective
- Exposure to all facets of the business, from sales to customer service to F&B and hotel operations
- Chance to cultivate own personal growth & gain shares of the company
- Head responsibilities and manage work plans for the various up-coming projects
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» Candidate must possess at least Higher secondary/Pre-U/A level/College, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
» At least 1 Year(s) of working practice in the related field is required for this position.
» Required Skill(s): leadership abilities, Team, Microsoft Office
» Preferably Junior Executive specialized in Hotel Management/Tourism Services or equivalent.
WORK LOCATION
Address Singapore
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 201815476E
Industry Hotel/Hospitality
Website http://www.hotel1887.com.sg
Facebook Fan Page https://www.facebook.com/Hotel1887/
Company Size 51 - 200 Employees
Working Hours Saturdays/Shift required
Dress Code Jeans and Polo T shirt
Benefits Miscellaneous allowance, Medical
Spoken Language English
COMPANY PHOTOS
COMPANY OVERVIEW In a city incandescent with modernity, in a town jiving with culture and on a street steeped in history, 1887 beckons with a whimsical mix of old world architecture and a nouveau chic interior. The hotel consists of five conservation shop-houses built in 1887, and features 80 individually designed rooms, located near the Chinatown MRT station, buzzing clubs and restaurants located at Club Street.
WHY JOIN US? In BMG Hotel 1887 Pte. Ltd., you get to work with highly motivated people and in a fast-paced dynamic culture. Our staff members have the equal opportunities to develop and grow, by having the exposure and chaces to work in different functions, and gain different skill sets.
We believe in a healthy and positive working environment is the key to a happy staff member. We are an expanding team of fun-loving and passionate individuals, who strive to deliver excellency at work and have fun at the same time.
We also believe theat taking care of the total well-being of our staff member as they grow with us. This is a place where talents and achievements are recognised, celebrated, and invested in.
We have expand to 2 more Hotels in Singapore. Hotel 1887 and Hotel 1888 Collection and 3 Wine Bistro at 18 hours.com.sg
We believe in caring and Sharing. Commited Staff will have some shares placement in the business
Skills:
