Job description: JOB DESCRIPTION JOB SCOPE
Analyze information from information technology systems
» Evaluate and analyze information from multiple sources including CCTV, ACSC, Infogensis, Patron/Team Member Data bases, Digital, available statistics, etc.
» Respond to situations identified through surveillance and computer analysis systems.
» Maintain control and confidentiality of Surveillance and computer systems.
» capability to adapt to the introduction of new technologies and systems. Operate Central Monitoring/Communication Console
» Observe and analyze non-gaming, gaming and cash handling areas using advanced Information technology systems in conformity with standard operating procedures.
» Label, file, document and store recording mediums.
» Review gaming and cash handling activities to ensure procedures have been complied with and integrity has been maintained.
» Ensure that appropriate equipment is functioning, submitting appropriate reports when equipment is not functioning.
» Operate advanced Information technology systems and communication equipment in conformity with operating requirements.
Survey Team Members / Customers Activity from the Monitor Room
» Monitor Team Members in conformity with the “Company Code of Ethics, Conduct and Professional Behaviors” policies, Internal controls, SOP’s and connected regulations.
» Monitor illegal or suspicious activity of Team Members and customers within Marina Bay Sands Singapore integrated resort, gaming and cash handling areas, ensuring detected activities are reported to appropriate Team Members.
» Monitor, analyze and review gaming and cash handling activities, including high action, junket activity, count procedures, point of sale, etc.
» Monitor the integrity of gaming and cash handling functions through observing and reporting procedural violations, reviewing equipment, auditing transactions and table games hold percentages, etc Report on illegal activities
» Monitor, detect and report on irregular, suspicious and illegal activities, ensuring appropriate Team Members are informed.
» Document all illegal activities using recording mediums and the appropriate electronic reporting systems.
Maintain an effective relationship with Guests.
» Maintain a professional image in all dealings with customers, in person, by telephone/radio, electronically, etc.
» Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.
» Build credibility with customers through professional behavior.
» Use discretion in handling difficult situations with the assistance of a Shift Manager, manager or Senior Operator.
» Contribute to the effectiveness of the Surveillance team by promoting a professional image and handling all situations with the required confidentiality. Work as part of a Team
» Build credibility with other Team Members.
» Work within a close working environment, in which Team Members may come from diverse cultural backgrounds.
» Contribute to team effectiveness by keeping informed and sharing expertise and technical expertise.
» Maintain effective reporting procedures by ensuring all reports are completed in a timely manner and filed appropriately; ensuring the consciousness of managers or Shift Manager to incidents of note according to the reporting requirements established Provide back-up support to all Team Members to ensure the professional image and integrity of the Surveillance Department is maintained.
JOB REQUIREMENTS » Background Law enforcement Clearance.
» Key Employee License
» Be literate in Microsoft Office Suite.
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 200507292R
Industry Hotel/Hospitality
Website http://www.marinabaysands.com
Facebook Fan Page https://www.facebook.com/marinabaysands
Company Size More than 5000 Employees
COMPANY PHOTOS »
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COMPANY OVERVIEW Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime practices. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.
The destination offers a luxury hotel, state-of-the art convention and exhibition facilities, theaters, world-class entertainment and the best shopping and dining in the region. The three hotel towers are crowned by the Sands SkyPark® on the 57th story.
Product & Services
Conveniently located in the heart of the Central Business District and 20 minutes from Changi Airport.
- Hotel: The Marina Bay Sands hotel has three 55-story towers with 2,561 luxury rooms and suites. The three towers are capped by the Sands SkyPark, which offers 360-degree views of Singapore’s skyline. Information technology is home to restaurants, lush gardens, an infinity edged swimming pool and the world’s largest public cantilever housing an observation deck.
- Expo and Conventions: The Sands Expo and Convention Center has 1.3 million square feet of flexible convention and exhibition space. Information technology can host over 45,000 delegates, 2,000 exhibition booths and 250 meeting rooms. Information technology features Southeast Asia’s biggest ballroom, which can accommodate 6,600 people for a banquet, and up to 11,000 for an auditorium-style lecture.
- Shopping: The Shoppes at Marina Bay Sands has 800,000 square feet of retail and dining space. Luxury retailers include Bally, Cartier, CHANEL, Ferragamo, Franck Muller, Gucci, Hermès, Hublot, Hugo Boss, Louis Vuitton, Miu Miu, Omega, Patek Philippe, Prada, Tiffany & Co. and Yves Saint Laurent. New brands include Anne Fontaine, Henry Cotton’s, Leviev, Marisfrolg, Moiselle, Rabeanco, Stefano Ricci, and Wolford.
- Restaurants: Dining at Marina Bay Sands is a gourmet practice with over 50 dining choices. These include celebrity-chef restaurants helmed by Mario Batali, (New York), Daniel Boulud (New York), Wolfgang Puck (Los Angeles), Guy Savoy (Paris), Tetsuya Wakuda (Sydney) and Justin Quek (Singapore). Marina Bay Sands features signature restaurants, modern bistros and a premium food court.
- Entertainment: Marina Bay Sands energizes the entertainment and nightlife scene in Singapore with nightclubs, world-class entertainment, a museum and a casino. The museum, which has a lotus-inspired design, will feature blockbuster exhibitions from around the world. Two state-of-the-art theaters will open with a total of about 4,000 seats. The Broadway hit The Lion King will debut in Sands Theater, with Le Theater presenting shorter-run shows such as concerts, award ceremonies and gala events. The outdoor event plaza along the promenade next to Marina Bay will host audiences for watching events on the bay or on the plaza.
WHY JOIN US? Launch your career in Asia's most spectacular entertainment destination.
For a compensateing career with exceptional benefits, join us!
Skills:
