Conduct system analysis and development, with limited support from professional staff, to keep our systems current with changing technologies.
Responsible for analysis of current programs, including performance, diagnosis, and troubleshooting of problem programs, and designing solutions to problematic programming to comply with policies & SOP
Meeting SLA resolved & response and achieve KPIs.
Document requirements and IT processes for knowledge creation, retention, and improvement.
Job Shadow to buddy a junior developer to be proficient with processes and procedure and skill set.
Be ahead of solution and technology functionalities in Navitaire Internet Booking Engines development and websites.
Adopt Agile methodology to achieve timely and quality deliverables. Analyze, design, and develop NAV Booking & Reservation application systems.
Duties:
Plan, design, conduct analysis, & be involved in development.
Generating accurate and comprehensive reports on operational data of the NAV NSK PSS using DotREZ development skill set and platform.
Technical support for Navitaire API
To support airport ground operation projects, initiatives, and inquiries.
Collect, calculate, and check information from various sources to devise solutions, design systems, and implement system processes.
Conduct system troubleshooting & investigation to resolve any incidents reported.
Cooperate and communicate well with other personnel across departments to explain and assist in the integration of information management and data communication systems.
Recommend other methods and technology derived from the gathered data to maximise the efficiency of project implementation.
Analyse, create, document and maintain IT business knowledge processes and procedures.
Follow and comply with SDLC or AGILE methodology.
Requirements:
Degree in Computer Science/IT related or Diploma in Computer Science/IT with a relevant number of experiences.
At least three years relevant Information Analysts or/and Systems Analyst experience.
Keeping abreast of IT existing & emerging features of the web systems.
Good Verbal and Written Communication.
Essential knowledge in information technology, analytical software and database programs, operating systems and computer hardware platforms. Experience in areas such as Web development, database programming, ASP.NET, HTML, XML, XSLT, Javascript, SQL, PHP.
Having airport operation knowledge is an advantage.
Analytical and problem-solving skills.
Persuasive and promotes action with ideas and plans.
Team oriented, adaptable and able to work in a fast-paced environment.
