Job description: JOB DESCRIPTION »Luxury MNC
»5 days work week
»No overnight shift
Our Client, Luxury MNC, has an opportunity for a dynamic individual to join the team as a Call Centre Executive.
Job Job responsibilities:
»Answer incoming calls and respond to customers’ emails.
»Manage and reolve customer feedback
»Identify and escalate issues to team lead.
»Follow up customers call if necessary.
»Complete call logs and reports.
»Document all call information according to standard operating procedures.
»Other tasks as assigned by Team Lead.
Job Requirements: »Min 2 years of experince in a call centre environment.
»practice in airline company as a call centre representative will be advantageous.
»Excellence customer services and communication skill.
»Able to handle high volume of calls.
»Multitasking and able to handle stress well
OTHER INFORMATION: »Job location: East
»5 days work week with shift
Please send a copy of your latest resume to [email protected] and cc to [email protected] or drop me a call @ 9640 5305/6709 3384 for a confidential discussion. We regret to inform that only shortlisted candidates will be notified.
Capita Pte Ltd I EA License No. 08C2893 I Reeve Lim Kok Kiong Registration No. R1330005
WORK LOCATION
Address 8 Marina View #11-01 Asia Square Tower 1 Singapore 018960
RECRUITMENT FIRM SNAPSHOT
Average Processing Time More Than 2 Weeks
EA No. 08C2893
Industry Human Resources Management/Consulting
Website http://www.capitasingapore.com/
Facebook Fan Page https://www.facebook.com/capitasingapore
Company Size 51 - 200 Employees
COMPANY OVERVIEW Founded in 2007 in Singapore, Capita is a premium recruitment expert and staffing provider for international companies in Singapore and international placements, contract and temporary staffing, outplacement as well as payroll services across all industry sectors, Capita’s highly personalised service ensures that its clients find the right talent to meet their human resource needs.
Capita’s service offering is split into corporate and specialised divisions. While the corporate division comprises the business support and outsourcing practices that focus on permanent, contract and temporary positions, the specialised division has a focus on the engineering, banking and finance as well as technology industries. With more companies requiring candidates for specialist functions as well as talent with generalist capabilities in an increasingly competitive business environment, these divisions ensure that clients work with industry-focused consultants with specific skills to match their talent management needs.
In 2012, Capita expanded its footprint in Asia, opening an office in Kuala Lumpur, Malaysia to better serve regional clients.
Capita has been recognised as one of the preferred HR Vendors of the Year for six consecutive years since 2010. In addition, we have also been honoured with the Enterprise 50 award in 2012 as well as the Recruitment Agency of the Year Silver Award (Asia Recruitment Awards, 2015).
More information about Capita Staffing & Search is available at www.capitasingapore.com and www.facebook.com/capitasingapore
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