Join us to do the best work of your life.
At Singapore Airlines, we are united to deliver the best user experience for customers and internal staff members. We believe that happy staff lead to happier customers. To promote, enhance and contribute to this main goal, we are looking for an experienced and talented Senior UX/UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UX/UI skills, and be able to communicate and justify design choices to different stakeholders.
Your contribution - Coordinate, collaborate, communicate and conduct behavioural analysis, user research, task analysis, prototyping, information architecture design, interaction design, usability testing in an agile methodology.
- Collaborate with product management and engineering to define and implement innovative solutions for the product direction, experience, and visuals.
- Conduct user research to guide product decisions and evaluate design usability and effectiveness.
- Communicate user research and design ideas to gain team alignment and understanding by leveraging the appropriate tools/methods (storyboards, user flows, site maps, prototypes, etc).
- Maintain a user-centred approach in design perspective and practice.
- Conceptualize original ideas that bring simplicity and user friendliness to complex design challenges.
- Establish and promote user experience process, guidelines, best practices and standards.
- Balance stakeholder needs and work with stakeholders to align on product priorities and decisions.
- Plan and facilitate collaborative work sessions with all levels of the organization.
- Any relevant ad-hoc duties.
- This is a sole contributor role.
Required Skills - Degree with at least 5 years of user experience and human centred design expertise
- Strong portfolio showcasing your best design work.
- Relevant experience creating wireframes, prototypes, storyboards, user flows, etc.
- Proficiency with design and prototyping tools such as Sketch, InVision, Flinto, etc.
- Experience working in an agile/scrum development process.
- Ability to solve problems creatively and effectively.
- Excellent communication and organization skills.
- A university degree in Human-Computer Interaction or a related design or behavioural science discipline.
- Be open to receiving objective criticism and improving upon it.
Bonus Skills Understanding of basic front-end languages: HTML5, CSS3, Javascript is a plus but not a must.
