Job description:

JOB DESCRIPTION Responsiblities

» Drive implementation, roll-out and adoption of a Customer Relationship management system in key countries as well as set-up a regional center of excellence with regard to CRM

» Work closely and align with the global functional leaders and key stakeholders (e.g. IT, Transformation Office, CRM, Insights & Analytics) to strongly and timely drive, execute and optimize Customer Excellence initiatives and processes in Emerging Markets region

» Develop and drive competitive, innovative, customer focused and structured thinking, solutions and offers through training, best practice sharing and in-house consulting

» Design, develop and roll-out sales excellence related training programs as well as soft skills workshops / training initiatives for commercial personnel (e.g. sales force, marketing, business managers)

» Drive design, implementation and adoption of segmentation, targeting, incentive compensation, target setting methodologies across the region

» Provide ad-hoc analytics and insight generation located on available data / market information Project Management / Others

» Support the use of business intelligence / commercial excellence tools and data driven decision making to raise the level of analytics across the Commercial Organization

Requirements

» At least 5 years of significant practice in Commercial Excellence, Sales Force Excellence or Customer Relationship Management

» significant practice in Medical Device or Pharmaceutical industry will be a bonus

» Excellent communication skills

» skills in coordination of trainings and expertise transfer

» expertise of Information technology tools and system especially CRM system is a definite advantage

» Strong interest and expertise of technology related products and devices

» Forward thinking, open to learning and fast action

» capability to work collaboratively within a team environment as well as independently with minimal supervision

» capability to prioritize, multi–task and perform in a deadline oriented environment

» Fast learner and positive attitude

Interested candidates: do forward your resume in MS Word (include your last drawn income, reason for leaving and availcapability) by applying below or send your application to [email protected] onearw.com

Attn: Randy Lee (R1766370)

One Arrow Consulting Singapore Pte Ltd (16C8006)

RECRUITMENT FIRM SNAPSHOT

EA No. 16C8006

EA Reg. ID R1766370

Industry Human Resources Management/Consulting

Website http://www.onearw.com/

Company Size 201 - 500 Employees

COMPANY OVERVIEW One Arrow Consulting Group offers recruitment solutions within specific industries across the Asia region. We pride ourselves in Specialism. To effectively and efficiently serve our clients, our core team members are either industry recruitment specialists or actual industry specialists.

This business model allows us to truly understand the needs of our clients to provide talent consulting services at the highest quality. We have physical presence in Hong Kong & Singapore, and servicing all of Greater China & South East Asia.

Currently we service the following Industries: Asset Management, Insurance, & Medical

For more information, please visit our website at www.onearw.com

Skills: