Job description: JOB DESCRIPTION tasks and Responsibilities
- Perform appointment-booking tasks (i.e. to make, change and cancel appointments for patients). Coordinate appointment with other departments where possible,
- Answer phone calls using telephone standards, handle enquiries, record and convey messages,
- Provide accurate and timely information,
- Contact and follow-up with the clinic on patient’s request,
- Attending to phone calls, emails and general enquiries from patients,
- capability to understand customers’ needs and provide appropriate solutions,
- Ad-hoc tasks required as a Call Centre Service Associates.
- Carry out administrative tasks such as preparing of statics, everyday performance report & ad-hoc reports,
- Assist Team Leader / manager in taking care of the day-to-day operations, ad-hoc projects etc
Requirements
- Proficient in Microsoft office applications
- Positive attitude,
- Good interpersonal expertise
- Patient service oriented with the focus on service standards
- Able to work independently and as part of the diverse team
- Able to work in a fast-paced environment and handle pressure
WORK LOCATION
Nearby Transportations » Kent Ridge
Address Kent Ridge
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 200410167W
Industry Security/Law Enforcement
Website http://www.certissecurity.com/
Facebook Fan Page https://www.facebook.com/CertisWorld
Company Size More than 5000 Employees
Working Hours Regular hours, Mondays - Fridays
Dress Code Business (e.g. Shirts)
Benefits Dental, Medical, Miscellaneous allowance, Education support, Loans, Sports (e.g. Gym), Parking, Chalets, Corporate Discounts
Spoken Language English
COMPANY PHOTOS »
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COMPANY OVERVIEW Singapore is well-known as one of the safest countries to live in. Behind the scenes, a thriving security services sector is responsible for maintaining the peace and order of our way of life.
As we move forward into the fourth industrial revolution, Certis CISCO sets the standard for physical-cyber convergence. Forget what you know about security. With the staggering confluence of emerging technological breakthroughs, Certis CISCO is the leader and game-changer with a focus in innovation – embracing disruption and developing state-of-the-art technology to redefine total security solutions. Think artificial intelligence (AI) and even robotics as the future of Singapore’s security.
To keep up with our exponential growth, Certis CISCO commands a global workforce of 34,000 and is the largest and most comprehensive security and manpower solutions provider in Singapore. We have also established footprints in both regional and international grounds such as Australia, Malaysia, China, Thailand, India, Hong Kong, Macau, United Arab Emirates, Qatar and Sri Lanka. Our employees are presented with the opportunity to explore across borders and to practice first-hand, the wide-spanning nature of our business.
As part of this dynamic team, you’ll also find your career is safe and secure too, with attractive bonuses, benefits and continuing training as part of the package. As the demand for our unique services increases across the region, so do your opportunities for advancement. "Match Our Aspirations"
Visit http://www.certissecurity.com/careers/default.aspx to find out more about our full time and internship opportunities.
WHY JOIN US? Certis CISCO recognises that Human Capital Development is one of the most strategic issues in today's business. Developing human capital yields positive business benefits as an inspired, energised and highly-skilled workforce will enhance the firm's market leadership abilities.
At Certis CISCO, we acexpertise that our people must be developed continuously. This will enable us to retain our productivity and quality edge as the leader in the security industry.
Certis CISCO strives to maximise the potential of employees and ensures that there is a direct and positive impact on business performance by providing learning and developmental solutions of the highest quality. A variety of approaches and methodologies are employed depending on the learning style of the individual, group and the desired results expected from the learning and development activities. Some methodologies we adopt include On-The-Job Training, Job expansion and rotation, Participatory learning, Experiential learning, Assignments, Group discussions, Videos and Presentations.
All Certis CISCO employees are given equal opportunities to achieve personal and professional excellence.
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