Provide on-going application support and be involved in various stages of the SDLC.
Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
Evaluate potential solutions and make recommendations to resolve business problems.
Involvement in the system integration testing phase prior to implementation.
Plan and coordinate end-user training for any system implementations or enhancements.
Liaise closely with business users and build good rapport.
Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
Support the team in defining project requirements, tracking and documentation.
Provide 24/7 primary application maintenance support.
Requirements:
Successful track record in project management, user and vendor management.
Experience in MS Windows environment & application support.
Strong analytical skills and ability to work independently.
Experience in healthcare industry is an added advantage.
Degree in Computer Science, Computer Engineering or equivalent.
At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems
