Job description: JOB DESCRIPTION We are seeking for Service Desk agents to join us in Information technology projects.
The function involves expertise on use of Microsoft products and service desk support to end users.
Job Description and Requirements: » 1-2 years’ practice with Service Desk Support, Customer Service, and call centre background
» Pick up calls, record down issue, analyst, follow through cases, escalate to next level if not resolve within specified timing
» Must have expertise on MS Outlook, Office, Excel, Word, PowerPoint
» Able to use Excel to create business presentation slide in PowerPoint
» Able to work 2 shift (8am to 5.30pm and 12pm to 9.30pm)
» Able to communicate well within Information technology and Operation department
» A good team player
WORK LOCATION View larger map / directions View larger map
Address 152 Ubi Ave 4 #04-00 Smart Innovation Centre Singapore
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 199806007G
Industry Consulting (IT, Science, Engineering & Technical)
Website http://www.cavucorp.com.sg/
Company Size 1 - 50 Employees
Working Hours Regular hours, Mondays - Fridays
Dress Code Formal (e.g. Shirts + Ties)
Benefits Medical, Sports (e.g. Gym), Parking
Spoken Language English
COMPANY OVERVIEW Established in Singapore since 1999, Cavu Corp is a leading IBM Business Partner providing the full range of IBM servers and storage products. We are a team of zealous, creative, and committed professionals, dedicated to helping you optimise your total cost of investment in your enterprise Information technology infrastructure. To support your key business needs, we offer a comprehensive selection of solutions including systems and storage outsourcing, capacity on demand solution, high availcapability solution, cost effective third-party maintenance, and application and platform integration.
To ensure business continuity of your mission critical environment, Cavu Corp offers not only expert Information technology resource analysis, installation, start-up and continuing support, but also high availcapability as well as backup and disaster recovery solutions.
With a dedicated sales and support team, we have broad practice in serving customers in industries such as Banking and Finance, Manufacturing, Distribution, Healthcare, including Government institutions and agencies. Together with our application solution partners, Cavu Corp is a one-stop solution provider, committed to propelling your business to the next level -- with a Clear Attitude and a Vision that is truly Unlimited.
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