JOB DESCRIPTION Position Summary: As Senior Systems Analyst you are responsible for building strong rapport with business users, you will be involved in conducting requirements analysis, system implementation, and training and providing on-going application support. The appreciation and understanding of hospital processes will be key for your success in this role. You will be a critical resource to address any system downtime through providing 24/7 (non-shift schedule) application support to your users.
Responsibilities: - Provide on-going application support and be involved in various stages of the SDLC
- Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems
- Evaluate potential solutions and make recommendations to resolve business problems
- Involvement in the system integration testing phase prior to implementation
- Plan and coordinate end-user training for any system implementations or enhancements
- Liaise closely with business users and build good rapport
- Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies
- Support the team in defining project requirements, tracking and documentation
- Provide 24/7 primary application maintenance support
Requirements: - Diploma/ Degree in Computer Science, Computer Engineering or equivalent.
- Minimum 5 years of experience in developing, implementing and maintaining IT systems using Microsoft.NET framework.
- Successful track record in project management, user and vendor management.
- Experience in MS Windows environment & application support.
- Strong analytical skills and ability to work independently.
- Experience in healthcare industry is an added advantage.
WORK LOCATION
Address
Jurong East Ang mo kio Serangoon North
