Ensure smooth running of Lab, support members to achieve business objectives with a focus on identifying opportunities and experiences to aid their growth and development as well as identify partnerships to add the value to the Community. Position Goals & Objectives: Ensure smooth running of Lab, support members to achieve business objectives with a focus on identifying opportunities and experiences to aid their growth and development as well as identify partnerships to add the value to the Community. Manage and oversee the Lab admission process to ensure a full roster of promising startups and nurture their growth Maintain an active, engaged and cohesive community and identify programmes and events for the startups to participate in Collaborate with internal teams and members to identify and execute on opportunities and strategies to continually improve our value proposition Seek and identify relevant partners to collaborate with that benefits the Community To evaluate the merits and value of collaborations and ensure they are beneficial to the Community Duties & Responsibilities This list is not exhaustive, thus the incumbent is expected to fulfil other duties and responsibilities as and when required to meet business goals: Keeping ear close to the ground, research and create opportunities for startups within the Community, including and not limited to exposure to industry mentors, investors and other key people crucial to success Manage and coordinate the pipeline of Lab members, including generating leads, conducting tours, and ensure a full occupancy and community participation in all events. Work closely with the internal teams to ensure seamless communication and the highest level of member experience and satisfaction Manage the day-to-day needs of members and act as a conduit to connect them with other companies within the ecosystem to facilitate the development of meaningful relationships. Support members with resources and opportunities Manage an ongoing programme of events relevant to the lab members, assessing the outcome, feedback and fine tune where necessary Create and manage an alumni community of Lab members, engaging them where appropriate to mentor the next wave of startups participating in the program Identify, strategize, and act on opportunities to maximise awareness for Lab programmes Build strong relationships between the corporate community, relevant stat boards, and the Lab community, locally and regionally Build, cultivate and nurture relationships with potential partners and explore different and innovative collaboration opportunities Coordinate with partners and in-house designers to ensure all information for collaterals are gathered in a timely fashion and are accurate Requirements: Minimum 3 years working with startups, business incubation and acceleration programs Marketing and sales background is an advantage Experience in Partnership programmes Strong understanding of start-up financing and operations (burn rate, funding rounds, organizational scaling) Deep knowledge of the startup scene, and developed connections with influencers in the startup ecosystem Experience in operations, project management, event production, sales, and/or customer service from an experience-based environment Experience consulting, familiarity with business and product strategy BA/BS or equivalent in Business, Marketing, Hospitality, or other related degree Experience working in the region is a plus The ideal candidate: A self-starter who can work independently and also a good team player Can think out of the box to introduce new ideas Driven, resourceful and creative team player who is able to multi-task and build relationships at all levels to achieve successful outcomes for all stakeholders Exceptional planning and execution skills Must be confident to engage C-suite/ founders Excellent public speaking/presentation skills Meticulous with a growth mindset to make things better each time, coupled with a positive attitude to make things happen, against all odds. Resourceful, independent and possess strong interpersonal skills Excellent written and verbal communication skills Meticulous, an eye for detail and thorough Ability to multi-task and can handle ambiguity and changes Ability to thrive in a fast-paced environment