Company Overview Style Theory is a fashion subscription platform created to democratize fashion freedom in South East Asia. Through a monthly subscription to an Infinite Wardrobe, the limits of ownership no longer hold us back from the freedom to explore.
Job Summary: As a Fashion Advisor at Style Theory you will be working at our Style Theory Pop-Up Store. Step into a concept store of the future. It's modular, dynamic and reinvents itself. And surprise - it doesn't want you to buy anything. The store inspires like a magazine and changes like a gallery. Every four to six weeks, experience a new theme featuring curations of different designer brands and occasions. A concept that also offers a true omni-channel experience for customer; being able to drop off and pick up your box in the store, try and subscribe at the store.
Responsibilities: - Deliver excellent customer service at every touch point in the store to maximise customer satisfaction including welcome and answer customer queries
- Sales floor: give styling advice, educate customer about our service, receive store deliveries, ensure store is clean and organized
- Identifying clients' needs and helping them find clothing that suits their body types
- Creating complete looks from head to toe to match clients' style
- Offering personalized styling tips
- Welcome customers to Style Theory and work them through the service
- Advise customer on how to style Style Theory products with other items in their wardrobe
- Suggest alternative outfits and colors to create unique looks
- Build and maintain relationships with customers
Requirements: - Singaporean only
- Able to converse in English fluently with customers
- Outstanding customer service and selling skill are preferred
- Strong communication skill with problem solving skill
- Multi-tasking, while being attentive to customers
- Strong sense of responsibility, proactiveness and eagerness to learn
- Computer literacy is a must.
- Interested in fashion, technology, ecommerce and highly customer-focused
- Knowledge of fashion trends, color schemes and designer labels
- Knowledge of different body types and how to dress them in the most flattering way
- Effective communication skills to work with clients
- Creativity and innovation
- Eye for detail
- Well organized
