Customer Service Representative - Global Luxury Brand
Client Details Our client is regarded as one of the most valuable luxury brands across the globe, in operation for more than a century globally with 5 outlet stores in Singapore, they are always standing at the forefront of the fashion industry and dedicated themselves to offer best customer experiences. They are now looking for one customer service representative to advance their service level into next stage.
Description As a customer service representative, you will:
- Act as the point of contact among customers, sales team and any other cross-functional teams.
- Manage and control the customer traffic flow in a professional manner.
- Attend to customer's inquiries in a timely manner.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as and when required.
- Ensure customer satisfaction and provide professional customer support.
Profile The successful applicant will possess: - At least 2 years of experience working within customer service/support function.
- Experience working with airlines is a huge advantage.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communications and interpersonal skills.
Job Offer The successful applicant will enjoy an international, collaborative and high-energy work environment. You will be contributing to a global top-notch brand and remunerated with competitive salary and corporate benefits.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sylvia Zhou on +65 6416 9832
