Job description: »• Exciting Career Growth
»• Passionate & Energetic Work Culture
»• Attractive Benefits Packages
JOB DESCRIPTION Have you been considering the next step in your career? We want to meet you!
Our stores are our DNA and where everything begins. Working in our stores means knowledge how ZARA works, how people work, and what our customers are looking for. Our teams are always one step ahead. They work with the rhythm of the fashion industry and at ZARA this means constant change.
Your main tasks will be: »Sales: Using commercial information and product knowledge to drive sales and other activity in the store using the internal tools provided.
»Hours: Managing the budget of hours in the store effectively.
»Roster: Design the ideal roster to ensure you have people in the right place at the right time
»Productivity or cash/unit: To meet the budget or have all procedures in place to make Information technology happen, monitoring and taking.
»Competitors consciousness: Aware, involved and create and manage relationships and do competitor shopping giving significant feedbacks to appropriate parties such as products managers and the team.
»Payroll and Payroll System(TGT). ?
»HR: ER processes, sickness and absence management. ?
»Recruitment: To forward thinking and planning with low-cost initiatives. ? Customer Service
» Monitor and support customer service action plans.
» Solve and mange customer issues as they arise and refer to the senior management team when necessary.
» Follow the minimums of customer service consistently and rive the team to ensure these minimums are maintained across the store.
» Understand and reinforce the company return policy.
» To support customer service with product knowledge and consciousness of the store.
People Management » Have a clear, timely and effective communication with Head Office, Product Managers, Regional Managers
» To manage conflict effectively respecting Company standards. ?
» To give and receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use Information technology for their own development and their team. ?
» To develop the team through performance reviews and Personal development plans with significant follow-ups. ?
» To ensure that inductions and significant training are carried out for all employees. ?
» Manage succession plans in the store (including Company development programs). ?
» To manage performance of the significant employees and to coach them when needed.
» Assist in the development and retention of an effective team.
» Involve in performance management of sales associates (absence, sickness, lateness, etc.)
» Motivate the team to increase sales and ensure efficiency.
» Aware of the everyday and monthly budgets to meet and execute them.
» Communicate with the management team on a everyday basis with information regarding personnel and product.
» Ensure standards are maintained during the day and at closings.
» Ensure good housekeeping is maintained all over all areas in the store and to communicate with the senior management team in case an incident happens.
» To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
Ideal candidate: » Candidate with Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
» At least 2 years working practice in the retail operations. Or Previous fashion retail practice and/or managery expertise preferred
» practice managing a fast-paced retail operation. Passion for people & processes
» Strong systematic organized to approach to work.
» Strong leadership abilities and man management expertise. Attractive remuneration and good career development opportunities awaits you if you have what We are seeking for.
We regret that only shortlisted candidates will be notify.
WORK LOCATION
Address 171 Chin Swee Road, #09-01 CES Centre Singapore 169877
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 200201554C
Industry Retail/Merchandise
Website http://www.al-futtaim.com
Company Size More than 5000 Employees
Working Hours Rotational shifts with 5 working day per week.
Dress Code Business (e.g. Shirts)
Benefits Others, Medical, Miscellaneous allowance, Dental
Spoken Language English
COMPANY PHOTOS
COMPANY OVERVIEW The Al-Futtaim Group, founded over 80 years ago, is one of the most respected corportations in the lower Gulf Region. With operations in 31 different countries from the Middle East all the way to Africa, Australasia, Europe and Asia, we employ in excess of 42,000 people in sectors as varied as automotive, retail, real estate and finance. In Asia, we have a presence in markets such as Singapore, Hong Kong, Malaysia, Philippines, Thailand - operating key retail brand names in the Robinsons, Royal Sporting House and Inditex Group among others with over 6000 employees.
WHY JOIN US? Remuneration package will commensurate with practice and good career development opportunities await you if you have what We are seeking for.
Skills:
