Job description: JOB DESCRIPTION Hold a leadership abilities function by taking responsibilities for the overall Information technology service management for operation and maintenance (O&M) in the areas of cybersecurity, infrastructure management, and application services which are outsourced to third-party service providers. Also hold the technical thought leadership abilities and outsourcing management of the teams.
Job responsibilities: » Lead teams of third party service providers to deliver quality cybersecurity services, infocomm infrastructure services and application services in various business areas to meet the business needs .
» Perform outsourcing management to ensure that contractual obligations are met and projects are prosperously delivered by vendors/service providers
» Ensure contracts continually meet customer’s needs, vendors’ performance is monitored in conformity to contractual obligations and service-level agreements; and project risks are properly mitigated and managed.
» Build up strong and intimate relationship with the business users, and act as a single point of contacts for the various business areas so as to enhance customer intimacy, manage customer expectations and achieve customer satisfaction.
» Manage and develop people to build a high-performance team to achieve organisational objectives.Requirements
» Degree in Computer / Computer Science or Engineering or Business or equivalent.
» Minimum 15 years' significant practice in the Infocomm industry with strong knowledge of ICT industry and the players in the industry.
» Good knowledge of ICT industry best practices, system, processes and methodologies.
» Strong user management and customer servicing skills.
» Proven Information technology project/outsourcing management and team leadership abilities skills.
» Effective communicator with people at all levels.
Interested candidates, who wish to apply for the above position, please send us an updated copy of your resume with the Job Reference Code to [email protected] & [email protected]
Job Reference Code:
WYMC
We regret to inform that only shortlisted candidates will be notified.
WORK LOCATION
Address 8 Marina View #11-01 Asia Square Tower 1 Singapore 018960
RECRUITMENT FIRM SNAPSHOT
Average Processing Time More Than 2 Weeks
EA No. 08C2893
EA Reg. ID R1104598
Industry Human Resources Management/Consulting
Website http://www.capitasingapore.com/
Facebook Fan Page https://www.facebook.com/capitasingapore
Company Size 51 - 200 Employees
COMPANY OVERVIEW Founded in 2007 in Singapore, Capita Pte Ltd is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia.
Encompassing local and international placements, contract and temporary staffing, outplacement as well as payroll services across all industry sectors, Capita’s highly personalised service ensures that its clients find the right talent to meet their human resource needs.
Capita’s service offering is split into corporate and specialised divisions. While the corporate division comprises the business support and outsourcing practices that focus on permanent, contract and temporary positions, the specialised division has a focus on the engineering, banking and finance as well as technology industries. With more companies requiring candidates for specialist functions as well as talent with generalist capabilities in an increasingly competitive business environment, these divisions ensure that clients work with industry-focused consultants with specific skills to match their talent management needs.
In 2012, Capita expanded its footprint in Asia, opening an office in Kuala Lumpur, Malaysia to better serve regional clients.
Capita has been recognised as one of the preferred HR Vendors of the Year for six consecutive years since 2010. In addition, we have also been honoured with the Enterprise 50 award in 2012 as well as the Recruitment Agency of the Year Silver Award (Asia Recruitment Awards, 2015).
More information about Capita Pte Ltd is available at www.capitasingapore.com and www.facebook.com/capitasingapore
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