Assist in planning, developing, implementing and running a comprehensive Systems Architecture for the University.
Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server OS, Linux OS, Veritas NetBackup system, Office365, Microsoft HyperV and VMware/Netapp storage. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
Required to provide Systems Administration / Management systems availability statistics, IT DR support, IT support for teaching-learning, Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services .
Establish and implement processes to improve operational effectiveness of the Systems Operations unit, provide prompt and effective support to existing systems.
Familiar with System Capacity and Performance Management and analyze the System and Storage performance charts and statistics on monthly basis to ensure maximum availability of the systems.
Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
Experience with Cloud implementation, configuration and management (Azure/AWS/GCP)
Develop and manage project tender specifications documents, call tenders, conduct tender evaluations and prepare award recommendation, manage and monitor project scope, project schedule and quality of deliverables.
Conduct vendor negotiations and contracts/agreements administration, evaluate and recommend appropriate IT solutions/services to meet users' requirements.
Formulate IT policy, procedures and assist with budgeting.
Requirements
Degree in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, CISSP, ITIL, etc. would be preferred.
Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
Excellent written, communication and interpersonal skills.
Other traits include positive attitude, self-motivated, customer service oriented and a team player.
