Job description: JOB DESCRIPTION Sasha's Fine Foods Pte Ltd
Key Job responsibilities: » Responding to general enquiries including taking orders
» Responding to customer complaints and sending customer feedback to the person in charge
» Answering customer emails, calls and social media messages
» Support delivery team to contact customers regarding delivery issues
» Support warehouse team to contact customers regarding swops or OOS items
» Updating customer service tracker
» All marketing specific liaison with customers Key Requirements:
» Prior Customer Service practice
» Prior Marketing support practice
» Fluent English
» Proficiency on Microsoft Excel, Word & PowerPoint, Photoshop or similar
» Excellent communication and interpersonal expertise
» Positive and can-do attitude
WORK LOCATION
Address Singapore
COMPANY SNAPSHOT Registration No. 199904130N
Industry Human Resources Management/Consulting
Company Size 1 - 50 Employees
Working Hours . Dress Code .
Benefits . Spoken Language .
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