About us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Built on a decade of expertise analyzing the complete traveler path to purchase, Sojern drives travelers from dream to destination. The company delivered $13B in bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, Sydney, and Istanbul.

The role:

You are an exceptional Product Marketing Manager with a desire to work with both large and small clientele in the travel/hospitality industry. You have a solid understanding of the nuts & bolts of digital advertising, with specific knowledge of programmatic display, behavioral targeting, performance advertising and the mobile ecosystem.

You have a customer-first mindset and are able to participate in client meetings and help sales executives present on our solutions. You understand exactly how our products work and can cover them at various levels of technical detail.

You have excellent stakeholder management instincts, and are able to listen empathetically to internal stakeholders in your region, and work directly with product managers to ensure that the inbound product requests from your region get prioritized appropriately.

You know how to properly define product solutions that address real customer pain points. You know how to craft features and benefits (and know how they are different from one another). You think in terms of speaking to real customers, addressing objections of the different personas along the sales cycle. You communicate expertly to explain and to convince.

You have a strong customer service orientation, and think about the needs/wants of both internal and external customers in your daily decision-making. You are a natural problem solver, have a “no excuses” mentality and generally maintain a positive outlook when difficulties arise. You have excellent time management skills, and possess the ability to focus intently on a given product or feature and work relentlessly to deliver the best solution.

What will you be doing?

As a Product Marketing Manager in the APAC region supporting large, sophisticated digital marketers and medium and small sized hoteliers, you will be personally responsible for making sure that the APAC sellers and account managers understand our products and have your help in speaking with clients about our solutions at an appropriate level of technical depth.

You will help to manage the product rollouts in APAC which will include: gathering customer feedback, managing alpha/beta programs, crafting regional-specific product messaging, go-to-market strategies and ongoing product support in-market.

You will participate in in-person sales calls, meeting clients and prospects, to explain our products and go deep on specific product capabilities.

You will work closely with Product and Marketing leaders to ensure a cohesive product narrative and provide input for both acquisition and retention strategies.

You will interface directly with commercial teams: GMs, sales leaders, account managers, partner managers, finance and advertising customers directly, collaborating on potential solutions and gathering feedback for new products and product features.

You will participate in cross-functional teams, comprised of leaders from multiple disciplines within the company, focused on the ongoing success of key product(s).

You will support our Sales and Operations teams through the creation, development, and maintenance of sales collateral, tools, and training material that enable sales to more effectively

You will strive to know and understand our customers and competitors better, by continually conducting customer interviews and seeking market feedback.

You will be:

Data-driven and results-oriented

Have a customer-first mindset

Exceptionally good at authentically understanding the needs of our customers, and representing those needs in the form of concrete market requirements, release documents and rollout materials

Self-motivated; exhibiting strong self-management and a sense of urgency

Able to manage multiple projects and collaborate effectively with other people and departments in a fast-paced, dynamic environment

An exceptionally strong writer and presenter

Able to get things done amid tight time constraints

Willing to travel occasionally (international and domestic)

You will have:

A bachelor’s degree from an accredited college or university. Strong preference given for marketing or other business undergraduate degrees (BS, BBA). An MBA is highly desirable

3-5 years of work experience, with at least 2 years in ad tech

Recent experience as a Product Marketing Manager, Product Specialist or Technical Account Manager in ad tech with strong knowledge of programmatic advertising and audience data

Samples of product rollouts that you have personally managed, or the ability to otherwise demonstrate personal excellence in this area

Perks:

Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

Snacks: Variety of snacks in office

Opportunities: Be part of a growing team with training and support to help you grow

Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

Competitive Localized Benefits

Ownership: Lead creative and challenging projects

IATA travel discount

Time Off: 20 vacation days per annum

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.