Job description: JOB DESCRIPTION tasks:
- Responsible to meet all operation key performance indicators (KPI) and required service standard described
- This position is responsible in assisting the Fulfilment & Planning Manager in managing the assigned internal customer accounts.
- Main contact point for internal accounts for action and information request
Internal Accounts Service Support
- Ensure internal accounts orders are processed and completed in a timely and accurate manner
- Ensure reports are submitted to internal accounts on a timely manner to defined schedules and to accounts requirements
- Manage ad-hoc request from internal accounts
- Investigate root-cause of incidents and service failures, make recommendation to significant stakeholder for improvements
- Provide support whenever deem required
Cycle Count
- Initiate cycle count as per schedule
- Ensure proper documentation of cycle count sheet for audit trail purpose
- Responsible in reconciling warehouse stock discrepancies
- Coordinate with inventory control team on WMS and WCS stock discrepancies
Customer KPI
- Collate and compute the monthly reports
- Analyse the KPI result and provide suggestions to improve the service level when necessary
- Achieve & maintain consistent service specific key performance indicator
Billing to Customer
- Ensure all billings are done timely & accurate manner with all necessary supporting documents
Others
- Maintain and compare inventory accuracy between Automation’s WCS & Internal account’s WMS system
- Assist Fulfilment & Planning Manager in analysing operations related data and make applicable recommendations
- Additional functions as mandated by Management
Requirements: - 1-2 years of practice in Logistics Industry, preferably practiced/have expertise of export processes
- Able to work in a fast paced environment and able to manage stress
WORK LOCATION
Nearby Transportations » Free pick up: Jurong East MRT
Address Singapore
RECRUITMENT FIRM SNAPSHOT
Average Processing Time More Than 2 Weeks
EA No. 11C4792
Industry Human Resources Management/Consulting
Website http://www.ackermanglobal.com/
Facebook Fan Page https://www.facebook.com/pages/Ackerman-Global-Search/562421313792275
Company Size 1 - 50 Employees
COMPANY OVERVIEW At Ackerman Global Search, we specialize in executive search and permanent placement from junior to senior management positions from a wide variety of industries include Telecommunications, Healthcare, Banking & Finance, Oil & Gas, Manufacturing, Transportation & Logistics, FMCG, Retail & Hospitality.
Our Strengths
While some firms only communicate with candidates over the phone or via email, our firm’s policy is to have a face-to-face interview with every candidate. In addition to analysing their practice, we will also evaluate their personality. This will allow us to better assess the suitcapability of the candidates located on the requirements of our customers.
In addition to social media and platforms, we also identify appropriate candidates from own database and referrals from candidates within the same profession.
Our Coverage
We understand that many companies operate their regional recruitment from Singapore. As such, we had built up a network of associates in China, India, Indonesia, Japan, Malaysia, Taiwan, Thailand and USA so that we can also provide our executive search services for positions in these countries. The objective is to offer seamless recruitment solutions for our customers in the region.
We respect the companies we worked with and have given our promise not to reveal their profiles to the new clients we would like to work with.
Skills:
