Job description: »• Start ASAP
»• Fast paced and dynamic working environment
»• Within walking distance from bus stop
JOB DESCRIPTION Job Purpose
To work closely and provide support to the team to ensure customers’ needs and wants related to in-flight services and catering are achieved without delay. In addition, you are able to translate customers’ requirements into a specific and operational task to ensure service excellence.
Job tasks & Responsibilities You are required to execute the tasks including but not limited to the following:
Operational
» contact with duty Flight Attendant who is assigned for the flight and/or CCM
» Prepare flight menu, follow procedures and instructions provided by CCM/IFM taking into account of:
» Passenger Pax
» Flight Duration
» Flight Departure and Arrival Time
» Customer Meal Preferences/Dietary Requirement
» Special Requests (approved by Sales and/or CCM)
» Caterer (expertise, suppliers. Menu turnaround time from order to delivery)
» Using standard template for new/change of order
» Send the order to caterer/handler – after approval by IFM or CCM (unless waived or not required for specific reasons)
» Follow up/monitor catering order from request till delivery to aircraft (order confirmation, process change of order if specific item/s is not available)
» You will be the contact point for Flight Attendant and Sales for any last-minute request and processes whatever required (approval will be needed as above)
» contact with Catering Company or handler to submit last minute changes, if any
» Working closely with Director of Cabin Crew department in order to prepare inflight services, procedures and standards. Administrative
» Assist CCM/IFM to source for Caterers at each airport
» Assist CCM/IFM in finding and evaluating suppliers and quotes
» Enter significant data into FOS
» Update FOS with customer preference as received by Flight Attendant and contact with CCM
» Track inventory – as per CCM/IFM instructions and replenishment of stock items
» Process order for suppliers/consumables (prepare order/request approval/send and monitor order)
» You will be the contact person for Supplier/Caterer and contact with Accounts Department
» Verify invoices and sign off (limited to a specific amount) for payment processing
» Check aircraft inventory
» contact with Sales to ensure additional Billing to customers are properly accounted for
» Replenish aircraft stock
» Distribute incoming correspondence, including email and faxes
» Attend meeting and record minutes & perform general ad-hoc administrative tasks
» Any other ad-hoc tasks as and when assigned.
expertise, expertise and Abilities:
Strong administrative coordination. Proficient in MS Office – Intermediate (Word, Excel, PowerPoint, Outlook). Friendly, outspoken and good interpersonal expertise. Good written and verbal Business English. capability to multitask, meticulous and high sense of responsibility. Good organization and planning expertise to meet deadlines. Sound expertise of the business aircraft and flight food and beverage. Able to work shifts and weekends located on the assigned rotating duty roster.
Education/Training: At least a Diploma.
practice:
Minimum 3 years of significant practice.
Requirements: Short notice or immediate availcapability preferred.
Note: We regret that only shortlisted candidates will be notified.
WORK LOCATION
Address Seletar
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 201427626G
Industry Aerospace/Aviation/Airline
Website http://ojets.com/
Company Size 51 - 200 Employees
Dress Code Business (e.g. Shirts)
Benefits Medical
Spoken Language English
COMPANY OVERVIEW Company Overview:
» OJets is a Singapore-located aviation operator established to facilitate 24/7 private jet charters upon the highest flight safety and hospitality standards.
» We are currently managing a young fleet of reliable and luxurious state-of-the-art private jets.
» We are focused on delivering exceptional service, providing tailor-made aviation solutions and building long lasting relationships with our customers.
WHY JOIN US? Interested candidates are welcome to APPLY!
Please send us your detailed CV with your expected income and date of availcapability via APPLY NOW button. We regret that only shortlisted candidates will be notified.
Skills: