Job description: JOB DESCRIPTION ATTENTION independent free spirits who thrive on friendship, community and new practices!
M Social Singapore is characteristically scouting for the curious, the explorers and the ones who dare to dream. We lust sanguine individuals who are expressive with a touch of creativity. Leave the stiff handshakes behind. Let’s make some memories together. Join our M Socialite movement.
Wait no further, M Social Casting Call – Reservations Executive is now open!
The function reports to the Reservations Manage and YOU are responsible for the following; -
» Respond and to deal efficiently and politely about the hotel products and services by various channels promptly
» To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system
» To maximize revenue by converting enquiries, recognising business prospects and opportunities to upsell venue services
» Determine guests’ needs and provide recommendation accordingly, upsell whenever possible
» Ensure that all reservation information in correspondences and reservations system is accurate
» Ensure that all follow ups are completed within 24 hours
» Responsible for training new hires/trainees within reservations
» To attend training sessions and team meetings as required and to be involved and contribute to these
» To carry out any other tasks and responsibilities as assigned
» Ventriloquist (Just kidding!) So what’s the requirements?
» Minimum Diploma in Hospitality Management or equivalent
» At least 2-3 years of practice in similar capacity
» capability to work well under pressure in a fast-paced environment
» Strong team player expertise
» capability to focus attention on guest needs, remaining calm and courteous at all times
» Willing to work weekends and public holidayTime and tide wait for no man, hurry send in your application NOW!
Human Resources
M Social Singapore
90 Robertson Quay
Singapore 238259
We apologise that only shortlisted candidates will be notified.
WORK LOCATION View larger map / directions View larger map
Nearby Transportations » Tiong Bahru MRT
» Orchard MRT
» Outram MRT
Address 90 Robertson Quay Singapore
COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks
Registration No. 201100899R
Industry Hotel/Hospitality
Company Size 51 - 200 Employees
Working Hours Saturdays/Shift required
Dress Code Casual (e.g. T-shirts)
Benefits Medical, Dental
Spoken Language English
COMPANY PHOTOS
COMPANY OVERVIEW M Social Singapore is the latest addition to Millennium Hotels and Resorts' signature Leng's Collection. Featuring 293 rooms and suites, this designer hotel overlooks the vibrant Robertson Quay precinct that is home to a plethora of quaint dining, entertainment, and shopping options.
Located along the historic and picturesque Singapore River, M Social Singapore is the latest addition to Millennium Hotels and Resorts’ signature Leng’s Collection. Featuring 293 rooms and suites, this designer hotel overlooks the vibrant Robertson Quay precinct that is home to a plethora of quaint dining, entertainment, and shopping options including Central Mall and UE Square Mall. Stay and discover our distinctive Millennium hospitality in Singapore.
WHY JOIN US? Do you make a great first impression?
» Do you know how to be an impeccable host?
» Do you like performing good deeds?
» Do you always give that little bit extra?
If you answered "yes" to these questions, we have the career for you. And that word, "career", is important. We seek to hire people who are keen to help us grow, and are eager to grow with us. In other words, ambitious forward thinkers whose development we can support.
Our vision is to be recognised as a world leader in hospitality, and we believe that the best way to achieve this is by employing great people to help us deliver service excellence, quality and value to our customers.
Skills:
