Job description:

JOB DESCRIPTION Oso Ristorante

Listing description

» The job of a Maître D/Head Host/Hostess is very important to the smooth running of the restaurant.A Maître D/Head host/hostess is the person who manages the operations of the hostess team.

» The function is essential to ensure that our guests get the most out of their dining practice. Information technology is their duty to ensure that guests are welcomed in a professional manner with etiquette and sophistication.

» A Maître D/Head host/hostess should be smart, enthusiastic and polite at all times and have excellent organisation expertise.

» The Maître D/ Head host/hostess will present key information to the team regarding guest requirements and VIPs at the Pre Service Meeting. tasks and Job responsibilities:

» To meet and greet guest in a way that makes them feel special

» To assist in taking the coats and bags of each guest and issuing the guest with a safety ticket

» Have a disciplined approach to table return times and communicating effectively with the host/hostess team to ensure tables turnovers run smoothly and efficiently

» Answer the telephone in a polite and professional manner and deal with any telephone reservations/enquiries efficiently

» To escort guests to their table in an elegant and professional manner

» To ensure company’s procedures and standards are maintained to ensure consistent delivery of service

» To serve F&B customers in a way that makes them feel special

» Ensure reservation are taken in conformity with the restaurant's standards

» To check and maintain reservations for the restaurant including corresponding and follow up on all reservations and enquiries for the restaurant and bar

» To maintain and display in-depth Food and Beverage expertise consistently, in order to WOW the guest and promote sales

» Works closely with the Restaurant and Bar Manager, Head Barman/Waiter/ess and Restaurant Owners to achieve success indicators and perform effectively in areas of responsibility

» Gives personal attention, takes personal responsibility and uses teamwork to provide excellent guest service Key Requirements

» Is able to use Information technology applications

» practice with online booking channels

» Food & beverage product

» Excellent local area consciousness

» Good command of the English language (other languages an advantage)

» Confident capability to communicate and establish rapport

» Has expertise of technical service expertise

» capability to use significant e-mail and MS office practice:

» Waiteress: 2 years (Preferred)

» Food And Beverage: 2 years (Preferred)

» Customer Service: 2 years (Preferred)

» Hospitality: 2 years (Preferred)

WORK LOCATION

Address Singapore

COMPANY SNAPSHOT

Registration No. 199904130N

Industry Human Resources Management/Consulting

Company Size 1 - 50 Employees

Working Hours .

Dress Code .

Benefits .

Spoken Language .

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