Founded in 2008, Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb's accommodation marketplace offers access to millions of places to stay in more than 191 countries, from apartments and villas to castles, treehouses and B&Bs. With Experiences, people can see a different side to a destination through unique, handcrafted activities run by locals. All of this is brought together in one easy-to-use and beautifully designed website and app.
The Worldwide Sales team at Airbnb includes a talented portfolio of Account Managers and Account Representatives that focus on specific markets in APAC.
You will work with your Territory Manager to develop and execute strategies to grow the number of amazing homes, condos and chalets in your market. Your attention to detail, organization, ability to multi-task, work on multiple priorities and work under pressure will all ensure you are a great success.
You will be great at managing key hosts accounts; they will trust you for your quick turnaround times and consistent support when things go wrong and you will always take the opportunity to help your clients improve their quality of listing and their overall performance. You will develop strong relationships and deliver valuable guidance to help them grow within the Airbnb marketplace.
Responsibilities - Ownership of overall supply health the hotel segment in Southeast Asia (excluding Thailand), Hong Kong and Taiwan
- Responsible for setting, executing, and iterating on targeted in market supply acquisition strategies
- Driving scalable and attributable levers to reach objectives and key results
- Communicating key learnings to the wider territory and regional team
- Acquisition and Account Management
- Targeting acquisition of new hosts and homes
- Account management of professional hosts to improve business performance and host quality
- Coordinating with Account Representative team for account management support
- Devising and scaling acquisition and quality control programs
- Strategic Market Development
- Identifying key barriers/levers that can have significant impact on market and working to address with proper stakeholders or cross functional teams
- Establishing partnerships or agreements with key local influencers who can drive supply
Requirements - Experience in a Sales or Outbound environment in the hospitality or Online Travel Agency (OTA) industry is a must
- Experience working cross-functionally with product and marketing teams
- Represents the Airbnb tone and brand in public-facing communications
- Ability to thrive in a fast-paced, dynamic and ever changing startup environment
- Strong verbal and written communication skills
- Local Market knowledge is beneficial
- Fluency in Bahasa Indonesia, Vietnamese, or Tagalog is preferred
