Some careers have more impact than others. If you're looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential. We are currently seeking a high caliber professional to join our team as a Business Manager. In this role, you will Grow sustainable revenues from the existing customer portfolio and through acquisition of new quality customers Effective management of all aspects of business risk, and work to mitigate and effectively manage risks within the business Monitor the business areas of accountability and financial metrics regularly Ensure outcomes that ensure a fair balance between customer and HSBC interests while remaining within the bounds of prudent banking Proactively grow revenues and support Commercial Banking Division and Group strategy Ensure timely and accurate maintenance of customer and business information Work collaboratively with other Global Businesses, Product and Service Partners to deliver on projects, enhancements and updates to improve outcomes for the business and clients Develop effective strategies to grow revenues and provide a superior quality service to position HSBC as the market leader in this segment Keep abreast of external factors influencing international business such as economic, cultural, geographical, procedural and regulatory requirements Establish an effective working relationship with all partners and stakeholders in order to deliver defective outcomes and enhancements, and ensure sustainable growth Maintain active contact and oversight of the business areas of accountability, and ensure senior management and key stakeholders for kept updated Deliver high quality support for the business and service for clients by owning the quality of outcomes and deliverables within area of accountability and striving for excellence in all interactions and always acting according to the highest professional standards Ensure we adhere to the HSBC Charter and our Conduct Outcomes in all aspects of our business Ensure early identification of problems or issues and take appropriate action Be an ambassador for HSBC and Commercial Banking Division and represent the business professionally in senior forums Work in partnership with colleagues across the bank and HSBC network to deliver high standards and quality in the operation of the Commercial Banking Division business Ensure fairness in all aspects of strategy, product design and delivery, customer literature and correspondence, financial promotions, administration and complaint handling To be successful in this role, you should meet the following requirements Previous experience in financial services in management, operations, risk or client coverage Sound knowledge of core commercial banking products, credit and lending, trade services, treasury, and investment banking products, local regulations and exposure to corporate banking industry Degree holder preferred Strong interpersonal, business development and managerial skills, as well as excellent teamwork and communication skills. Clear ability to delicately handle and resolve inter or intra departmental issues relating to Commercial Banking, developed on the job and through attendance on appropriate training programs or attachments. Knowledge of corporate credit through exposure and experience in a corporate lending environment Established understanding of local and regional regulations, and keen awareness of financial crime risk management Strong business development skills and track record in identifying and meeting client and business needs in the commercial banking space Clear ability to delicately handle internal relationships and client communication Excellent written and oral communication skills, and strong interpersonal, project management and negotiation skills Able to work under pressure and meet deadlines Willing to change and to be proactive to drive change High integrity and professionalism For further details and application information please visit our career site, search under reference number 0000D0DL You'll achieve more when you join HSBC. www.hsbc.com/careers Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hong Kong and Shanghai Banking Corporation Limited