Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Description - Checking of documents under Documentary Credit for both Import and Export
- Advise documents checking status to client, whether compliance or discrepant
- Co-ordinate with Processor and or STMO (Structured Trade Middle Office) where applicable on the documents and process flow
- Ensure adherence to Department SOP, Bank’s Policies and Guidelines
- Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
- Ensure smooth processing of day to day transactions within stipulated Service Level Agreement
- Ensure assigned duties and ad-hoc tasks are duly performed
- Perform trade sanctions screening, LLI checks, identifying red flags and escalate as per Bank’s procedures
- Conduct transaction monitoring, follow-up on end to end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office)
- Address any swift query from Bank pertaining to the documents checked and provide appropriate respond for Processor to reply to the Bank
- Be customer centric and manage effectively from clients and stakeholders on trade technical query and or documentary checking status; Provide solutions and or recommendations
- Liaison with clients on unclear instructions and obtain proper documentation before handling transaction to Processor
- Manage daily work flow to meet and exceed client expectations
- Identify areas for process improvement
- Achieve to meet Goals Setting (KPI)
- Participate in ad-hoc projects and assignments
- Participate in assigned UAT and LV for system enhancement and implementation where applicable
Requirements: - At least 3 years working experience within a bank in Documentary Credit documents checking, preferably in the Structured and Commodity finance environment
- Client service oriented
- Ability to exercise sound judgement on transaction monitoring and escalation of red flags
- Proficient in application of UCP600, ISBP, URR725, ISP98 and Incoterms
- Good working attitude and positive mindset
- Ability to work effectively, independently and a team player
- Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
- Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
