Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Description - Checking of documents under Documentary Credit for both Import and Export
- Advise documents checking status to client, whether compliance or discrepant
- Co-ordinate with Processor and or STMO (Structured Trade Middle Office) where applicable on the documents and process flow
- Ensure adherence to Department SOP, Bank's Policies and Guidelines
- Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
- Ensure smooth processing of day to day transactions within stipulated Service Level Agreement
- Ensure assigned duties and ad-hoc tasks are duly performed
- Perform trade sanctions screening, LLI checks, identifying red flags and escalate as per Bank's procedures
- Conduct transaction monitoring, follow-up on end to end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office)
- Address any swift query from Bank pertaining to the documents checked and provide appropriate respond for Processor to reply to the Bank
- Be customer centric and manage effectively from clients and stakeholders on trade technical query and or documentary checking status; Provide solutions and or recommendations
- Liaison with clients on unclear instructions and obtain proper documentation before handling transaction to Processor
- Manage daily work flow to meet and exceed client expectations
- Identify areas for process improvement
- Achieve to meet Goals Setting (KPI)
- Participate in ad-hoc projects and assignments
- Participate in assigned UAT and LV for system enhancement and implementation where applicable
Requirements:
At least 3 years working experience within a bank in Documentary Credit documents checking, preferably in the Structured and Commodity finance environment Client service oriented Ability to exercise sound judgement on transaction monitoring and escalation of red flags Proficient in application of UCP600, ISBP, URR725, ISP98 and Incoterms Good working attitude and positive mindset Ability to work effectively, independently and a t eam player Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders * Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
