Some careers grow faster than others. If you're looking for further opportunities to develop your career, take the next step in fulfiling your potential right here at HSBC. Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. We are currently seeking a high caliber professional to join our team as a Assistant Manager, Service Delivery. In this role, you will Provide support in managing and training the Investor Services team The candidate will be directly responsible for smooth delivery of excellence investor services to the clients and their group of funds administered by HSBC Alternative Fund Services Singapore. Ensure daily operational deliverables are met Possesses good understanding of the transfer agency workflow, systems and procedures The incumbent will be involved in all transfer agency activities, including but not limited to handling client investor request, reporting, subscription, redemption, share transfer, maintaining shareholder register and investor record, reviewing investor Anti Money Laundering documents, distribution of investor statement and contract note Support and facilitate Know your client initiatives with key stakeholders Review and analyse Anti Money Laundering documents independently. Draft internal desktop instruction manuals Review client documentation and update operational manuals Support strategic projects for process and service enhancement To be successful in this role, you should meet the following requirements Strong interpersonal and communication skills Past experience in Know Your Client or Anti Money Laundering will be an advantage Ability to work independently and as a team Good written and spoken English Strong client facing and negotiation skills Resourceful, analytical and a problem solver Well organized and meticulous Ability to multitask and achieve targets within tight deadlines For further details and application information please visit our career site, search under reference number 0000BYJI You'll achieve more when you join HSBC. www.hsbc.com/careers Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited