Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds every in Southeast Asia and are well-positioned for our next phase of rapid growth.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
We are looking for talented Salesforce Administrators to be part of Ninja Van's commercial and operations teams supporting an implemented and highly customised Salesforce Service Cloud Org. The work involves custom development with Salesforce Lightning, Apex, Visualforce on the Force.com platform. You will work closely with business leaders and manage end-to-end implementation for these large change requests, and for any other further enhancements required that are integral to ensuring that the organisation's processes are smooth and efficient.
You will work closely with business leaders and manage end-to-end implementation for these large change requests, and for any other further enhancements required that are integral to ensuring that the organisation's processes are smooth and efficient.
Responsibilities - Responsible for gathering requirements, solution and design reviews, integration and data approach, release management methodology, fit/gap analysis of product capabilities, adoption approach, and best practices related to use of the
platform and guidance around adoption of Salesforce functionality. * Responsible for designing, coding, developing, integrating and implementing enhancements to the Salesforce system.
- Responsible for new development along with providing oversight of support for existing developed functionalities by support developers.
Requirements - A proven technical background, with at least 5 years' experience of implementation and support of secure, stable and flexible tenant designs for Salesforce cloud product solutions is preferred
- Salesforce certifications: Salesforce Admin, Platform Dev 1 and Service Cloud Consultant
- Proficient in the following programming languages: Apex, JavaScript and CSS
- Proficient in creating and supporting custom web services
- Has experience in writing configuration documents, preparing technical and functional specification documents, and delivering documentation to be used for future reference
- Skills in analyzing and resolving issues, including the ability to conduct related research and work with the end users to raise Salesforce Customer incidents as needed
- Good communication skills (written and verbal) , proven team player, rolling up the sleeves and getting involved in the nitty gritty
- Familiar with Agile Methodology
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